Do you know what kind of results your Social Media Program is getting?
Karen Snyder is the Social Media Strategist and Program Manager at the FAA, with 10 years of experience integrating internal and external Social Media infrastructure, policies and processes within the enterprise. She has been creating compelling Web content since 1996.
Karen built the Social Media program for VeriSign that enables its employees to monitor and respond to the voice of the customer, and join conversations about the brand.
Contact Karen [karen @ socialmedialista.com]