Tales From the Social Media Front Line

The SocialMediaLista

Karen Snyder is the Social Media Strategist and Program Manager at the FAA, with four years of experience integrating internal and external Social Media infrastructure, policies and processes within the enterprise.

Karen built the Social Media program for VeriSign that enables its employees to monitor and respond to the voice of the customer, and join conversations about the brand.

Contact Karen [karen @ socialmedialista.com]